Lee Company

Simply the worst. Plumbing technician came over for their annual check-up, broke a pipe, flooded our basement with 1”+ of water and then blamed us for their error. Unethical and dishonest. $15k+ in damages.

I enrolled in the maintenance program and a team came to my home yesterday to check everything out. I can’t give these guys enough praise! So professional and patient explaining everything to me! And the best part was there was NO high-pressure sales – they just gave their recommendations and answered my questions. I’m sure I will be taking most of their recommendations, but at my own pace as I can afford it. I HIGHLY recommend Lee Company to all homeowners!

Ryan was amazing! He stayed until all the jobs were done well and professionally!! He had a great attitude and delivered exceptional service. We will definitely be using him (and Lee Company) again!!

I have contacted Lee Co for services on my water heater, installation new toilets servicing my HVAC each and every time I am blown away of the professional, courteous and wonderful customer service. All of there employees are wonderful , good listeners and allow you to explain your concerns and work with you whenever possible to get you additional assistance needed to make you a happy and satisfied customer. Want to thank most of all Jacob who has the most beautiful personality you are a sweetheart and I know when I schedule service if your at my door I have nothing to worry about Lee Co is lucky to have you as an employee kudos to the wonderful work you do and excuting always the best customer service. To Jeremy Bennett always finding a way for me to make my dreams come to a reality regarding personal home improvements you are amazing on what you do keep up the fantastic work and your ethics. To Aaron just recently met you and your brain storming abilities to help me figure out how I can get what I wanted your patience and dedication was highly noted I will never forget your visit and hope soon we can meet again to finish the project Supervisors -Managers congratulate these employees they are Amazing and doing a wonderful job representing Lee Co.

Jacob, plumbing, and Noah, HVAC, have been amazing. Great customer service. GREAT CUSTOMER SERVICE!!! I have never been disappointed.

In preparation of selling my house, I enlisted Lee company to do some maintenance checks and repairs. The TL;DR version of this review is I found the entire team to be responsive, professional and knowledgeable in their respective fields. Also, I’m certain my dogs are convinced that I hired Lee Co. just so they could be loved on everyday for the week they came to my home. Now on to the detailed review…. Dispatch – Every person I spoke to in the dispatch department was friendly and helpful. With several different service types needed, I was pleased with how organized and efficient they were in not only scheduling everyone I needed but getting them to my house as soon as they could. HVAC – David came to address a concern I had with my HVAC system. He addressed my concerns, educated me on what could be happening, serviced the system, and gave me peace of mind on it’s performance. Electrical – Ryan initially came to fix an outdoor light fixture but was also able to address a concern I had with an interior light. He advised me on everything that needed to be done to fix the light, helped schedule everyone I needed to fix the issue, and ensured he was the one to come back to the house to fix everything on the electrical side after he returned from time off. Plumbing – Gregg came to advise on the interior light fixture situation but also helped me fix a shower handle that had been installed incorrectly with the wrong parts by the previous owner. He was able to determine the correct parts needed and helped me on the installation as well. Home Maintenance – Ray came out to repair the drywall after the interior light was fixed and he did a great job. The area he repaired looks good as new. Overall, I highly recommend using Lee Company for your home repair needs. Everyone I encountered was very friendly and they loved my dogs (not required but a bonus). I’m so glad I hired them for everything as they made all the service calls and repairs seamless. Pricing wise, I would say it was as economical as possible. You definitely want to hire insured professionals for home repair and maintenance if you are not knowledgeable in those fields. Spend the extra money and hire the right people for the job. Had the previous owner done that, I wouldn’t have had to pay for the mistakes their “handyman” did.

I have left one review for Lee Inc. below, but felt I needed to add another, because they just completed an install of two AC units on my home yesterday. I interacted with the repairman who first came to my house, the Lee agent who sold me the AC systems, and two installation crews. I am completely satisfied with all of them. I found them to be professional and polite and they answered all of my questions. I’m glad I chose Lee Company for the install and feel that I got great service at a great price. The repairman Matt came out this morning. He did a great job and wore a mask, gloves and feet coverings. He also wiped down the phone I used to make payment. First off, thanks for keeping us safe, secondly, thanks for fixing my electrical problem, and third, thanks for being professional and nice. Great job!

Great company. Have had to call them out for 3 different issues and they come immediately within a day and are always professional and stand by their work.

On the same day as the electrical issue, I simultaneously had a plumbing issue. The plumber arrived and assessed the problem. He attempted several solutions, but unfortunately, none of them worked at that time. He put in a lot of work to determine the manufacturer of the part that was faulty, but either no one had the part in stock or they were closed. He will return at a later date to remove the part and replace it. Issues from the temp electrical fix arose and another tech was sent out. This time, he was able to go more in-depth to pinpoint some root causes and repaired those, bit more work is required. He will also return at a later date to make those changes. I’ve used this company for several years and have had no problems.

I left a negative review earlier, but decided to change it. Communication was lacking the first time. I was contacted by John (Electrical Service Manager)with the company. He was very diligent and kept me updated throughout the process dealing with Codes. He dispatched the appropriate personnel to remedy the issue. This was a huge turnaround from when it began. One person can make a difference! His performance was enough to override everything negative I experienced the first time! This company does follow up and really appreciates its customers! I had an issue and they responded! They were on it! Good job John!!

I was proud of my fellow Auburn graduate Bill Lee, (Lee Company) when he got elected as Governor of Tennessee. I’ve been a member of the Lee Company maintenance membership for years. I am no longer proud of Governor Lee due to his refusal to acknowledge Joe Biden as President elect. I am embarrassed, ashamed and disappointed in my Governor. I am canceling my maintenance contract today.

Great service. Very friendly open and honest. Looking out for my best interest and pricing advice and guidance. Showed me happily all of the work performed. Awesome contract pricing and discounts. Highly recommend!!!

I recommend them for addressing HVAC issues with your home. They’ve built a good reputation on providing good service for several years. Very responsive whether you contact them via their website or telephone. We’ve used the Lee Company for both repairs and regular maintenance. They have a big crew and as a result, you experience a varying range of service in terms of how helpful the technician is in explaining things to you or providing preventative advice. We’ve had people who were very thorough and others who did the basics before leaving.

I am employed with Lee Company as a Lead Plumber on Large industrial, commercial, residential projects. I could not ask for a greater place to work. I enjoy my work DAILY!! I am BLESSED!!!!

Loved working there but they let me go because I AM TO OPINIONATED & WOULDN’T BE A PUPPET FOR THEM. I FOUND A JOB LESS THAN A WEEK. THANKS FOR THE EXPERIENCE LEE company.😉👁😉

My technician was awesome! Very professional and thorough. I was very pleased with the service, and especially the deal I signed up for for automatic draft with low monthly payments covering a large range of other services, even after normal business hours. (*forgot his name though.)

Always a great experience with the Lee Company. These guys are fast, trustworthy, reliable and knowledgeable. Highly recommend!!!! Thanks