Author: Morgan61

heyy..fantastic experience. we had a leak coming from a pipe and valve in the basement. called roto rooter yesterday at 7 pm and dispatch answered politely and scheduled us for an appointment today, this morning. they said that the estimate was no charge. loved that part and the quick appointment. they called 30 mins prior to arrival and the plumber was on time. He was very likable and we felt confident that he knew what he was talking about and how to repair everything. he gave us a price that was a little steep but not painful and he showed us where it was on the price sheet. then, since he was prepared and had everything on his truck, he went to work and completed the job in an hour. he had to replace piping and valve. the plumber used high quality clamps instead of old fashioned soldering method. the piping was also thicker and better quality than what was there. He did an incredible job and the workmanship was second to none. we will absolutely use roto rooter again. now we can relax about the leak and feel really good about the whole experience with this company. we highly recommended them.