ARS / Rescue Rooter Nashville

This company was a life saver. Casey went above and beyond and made sure everything was good. He was very professional!! I would highly recommend them.

The Drain Technician arrive introduced himself and asked me if I could describe the problem. We went through the 2 upstairs bathroom and he understood the scope. He gave an estimate For the job, which I though it was reasonable. He got to it, work efficiently until it was finished Presented with the bill, and proceeded to clean the work space and left As far as I am concerned, he is knowledgeable, efficient, and hard working. I definetily rate him a 10 out of 10 Luis Noble

They were on time , very knowledgeable and professional. Made sure I got all the information I needed and made me felt comfortable to ask any questions. Will definitely use they’re service again if ever needed. Recommend 100%.

Found Thomas with ARS through new hot water install via Home Depot. Now have worked with him 2 more times since. Super helpful and now lifesaver! As my water and sewer lines back up into toilets and showers…No flooding thankfully. Next day they were able to get everything dug, replaced, flushed out, all the things. Would recommend him to anyone. Also very knowledge and patient when I asked my numerous first time home buyer questions

Casey was absolutely amazing! He was very kind and professional. He was thorough with everything he did and made sure that everything was working correctly before leaving. He worked so hard to ensure that we had running water again. I would highly recommend this company just because of him. He even stayed calm when the woman at the water company didn’t want to listen to what either of us had to say, and just blamed “the plumber”. Even though he was the one talking to her, and the issue truly was on the water company’s end.

My water heater finally died after 17 years of use. I was able to schedule a free estimate through Home Depot just before midnight for the following morning. Jason with ARS came the day after and did an excellent job taking out my old unit and putting the new one in. He was very thorough with the work and explained all the features on the new unit. He was professional, knowledgeable, and very easy to work with! Everyone I spoke to with ARS had great customer service! I hope not to call them in the near future, but will definitely be using ARS from now on.

We were having new counter tops put in and needed a plumber to come out and disconnect our disposal and faucets. Katy was very polite and courteous. She advised me of the process step by step. I appreciated her taking the time to insure that I was aware of the process. When the job was completed I was satisfied. Great Job Katy!

Our garage was flooded and the folks at ARS came out the same day we called. We had such a wonderful experience with them. Katie did our estimate and was very thorough. Casey did the install and was extremely professional and helpful. He really went above and beyond for us. We were worried about a repeat failure, so he took extra steps to ensure it wouldn’t happen again. Their customer service really made our day!

Just when I thought that we were just going to have to deal with no AC/Heat for a while due to cost…Davey with ARS gave us a quote we just couldn’t turn down. So within just a day from receiving the quote we had a brand new HVAC unit installed. Davey was the greatest sales guy I have ever dealt with. We did not feel pressured at all and that was awesome. I highly recommend this company.

I had my kitchen facets and garbage disposal disconnected and reconnected due to counter tops installation. The you my man that reconnect d my plumbing was fantastic. He was very professional and very thorough. Not to mention how keep nd and friendly he was. I was more than satisfied with the service I received.

Lukas was very courteous. He was very helpful and detailed. He was very informative. The work crew was out to do the repairs in a very timely manner. Good job guys, your work is much appreciated. I would recommend you to anyone needing HVAC repairs. ♥️♥️♥️♥️♥️😍

Everyone at ARS was fantastic. From the first callback to the estimate to the installation of my tankless water heater. They gave me estimates on the traditional water heater and tankless. Didn’t push one over the other but gave me the pros and cons for both. They were fast— did the installation the next day. I would highly recommend them.

We had an excellent experience with this company. They were selected for us on behalf of Home Depot for an upstairs HVAC/furnace replacement. I had initially planned on receiving several quotes since I had researched thoroughly what a “fair price” was in our area. We had a salesman named Larry show up who was very professional and friendly. He took advantage of every rebate possible and got the overhaul price down to about $1,000 below local average plus included two free Nest Learning Thermostats. On the day of the installation ARS sent out two crews (a total of 5 workers). I can’t recall all of their names (Hector and Casey ring a bell). These guy had the job completely done in 3 hours and also took the time to thoroughly evaluate the airflow in each room to maximize it where we wanted it. I was very impressed with their eagerness to help and stay as long as necessary on a Saturday to make sure we were completely happy. Well done ARS, you will have my business for all heating & cooling needs + plumbing going forward.

Alfred did a standard review of my unit I guess? I was approached at Home Depot about a great deal of $19 to have my AC unit check and he was very polite and very professional and gave me some great recommendations and I would definitely use them once I can afford to have these things done!

Katrina was the tech & she was very knowledgeable & courteous. Used shoe covers when she came inside & always explained what she was doing in layman’s terms. Was competent & didn’t try to use technical terms to make me feel stupid. Was modest in her upselling and did not pressure me nor try to embarrass me into buying something else. Overall great experience.

The technician was on time , courteous and professional. He took the time to explain what he suggested and why. He did not try to upsell , merely made suggestions since my system is 18 years old.